Table of Contents![]() Quick Start Guide ![]() Providers Admins Employees Provider Information Reservable Item Groups Reservable Item Types Reservable Items Amenities Documents & Files Location Information Photos Store Items ![]() Orders Reservations Adding Reservations Editing Reservations Cancellations Calendar Weekly Payouts Refunds Reports Reservation Settings Reservation System Plugin Search Orders Reservable Item Rates Tax Rates Discounts Holidays Block Off Reservable Items ![]() Customer Service | Editing Reservations Changing a Reservation To edit or change a reservation, search for and view the reservation page. As an admin or employee, there will be an option to edit the reservation. Click 'Edit Reservation'. This will bring up a 'Search Available Reservable Items' page. However, at the top of the page it will indicate that you are making a change to an existing reservation. Enter in the desired search criteria and click the 'Search' button. Review the list of available reservable items. Select an available reservable item and click the 'Select' button. The next page will show the existing reservation details and the new reservation details selected. To confirm the new reservation changes, click the 'Yes' button. To cancel the changes, click the 'No' button. Updating Customer Information To edit customer information on a reservation, click on 'Edit Information' in the customer information section. ![]() Updating Billing Information When viewing a reservation as a provider admin or employee, you can update billing information by clicking on 'Edit Reservation Amounts'. ![]() This will bring up a page where you can edit the following totals:
|